THE NEST Cancellation Policy

At **THE NEST**, we understand that plans can change. We aim to make the cancellation process as simple as possible for our customers while maintaining fair standards for our sellers.

⏳ **FAST CANCELLATION:** Orders can be cancelled within **2 Hours** of placement for a guaranteed instant reversal.

1. General Cancellation Rules

You may request a cancellation at any time before the order has been marked as **"Shipped"** or **"Dispatched"** by the seller. Once an order is in the shipping phase, it can no longer be cancelled; however, you may follow our Return Policy upon delivery.

2. How to Request Cancellation

Dashboard: Go to 'My Orders', select the order, and click the **"Cancel Order"** button.
Direct Support: Message our WhatsApp support at **+92 325-9413486** with your Order ID.
Email: Send a request to **support@tnt024.com** from your registered email address.

3. Non-Cancellable Items

Certain products are exempt from cancellation once the order is processed:

**Customized/Personalized Goods:** Items specifically manufactured to your requirements.
**Digital Products:** Software keys, vouchers, or digital downloads once delivered via email.
**Perishable Items:** Fresh food or floral arrangements that have already been prepared.

4. Refunds for Cancelled Orders

If payment was made via **EasyPaisa, JazzCash, or Bank Transfer**, the refund will be initiated immediately upon cancellation approval. Please note:

• **Refund Processing:** 3 - 5 Business Days.

• **Transaction Fees:** Any non-refundable bank processing fees may be deducted where applicable by the financial institution.

5. Seller-Initiated Cancellations

In rare cases, a seller may cancel an order due to stock unavailability or quality check failures. In such instances, **THE NEST** will ensure a **100% full refund** is issued to the buyer immediately.