Privacy Policy

Last Updated: October 30, 2025

This Privacy Policy describes how **THE NEST Marketplace** (the "Company," "we," "us," or "our") collects, uses, and discloses your personal information when you use our website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us when registering, listing items, making purchases, or contacting support. This includes:

  • **Account Data:** Name, email address, phone number, and password.
  • **Financial Data:** Payment information (encrypted and processed by third-party services) and billing address.
  • **Seller/Business Data:** Business registration details, tax IDs, and verification documents.
  • **Communications:** Content of messages sent to us, including support tickets.

Information Collected Automatically

When you use the Services, we automatically collect certain information about your device and usage:

  • **Device Data:** IP address, browser type, operating system, and unique device identifiers.
  • **Usage Data:** Pages viewed, time spent on pages, links clicked, and referring websites.
  • **Location Data:** General location derived from your IP address.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To **provide and maintain** our marketplace and core services.
  • To **process transactions** and fulfill orders.
  • To **verify seller identity** and maintain platform security.
  • To **communicate** with you about your account, transactions, and updates.
  • To **personalize** your experience and suggest relevant products or services.
  • To **improve** the safety and security of our platform and prevent fraud.

3. Sharing and Disclosure

We will not share your personal information except in the following limited circumstances:

  • **With Sellers/Buyers:** We share necessary information (like shipping address or contact info) to facilitate transactions between buyers and sellers.
  • **Service Providers:** We use third-party companies (e.g., payment processors, shipping providers) to perform services on our behalf.
  • **Legal Compliance:** If required by law, subpoena, or governmental request.
  • **Business Transfers:** In connection with any merger, sale of company assets, financing, or acquisition.

4. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete information.
  • Request the deletion of your personal data.
  • Opt-out of certain data processing activities, such as marketing emails.

5. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

6. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@thenest.com

Mail: THE NEST Marketplace, Data Protection Office, 123 Professional Avenue, Suite 400, Metropolis, CA 90210